Living at work

We aren’t working at home, we are living at work. Virtual presenteeism amongst remote working employees is on the rise driven by a paranoia to be seen to be always ‘at work’ and fuelled by the rise of employee surveillance technology. It’s stressful, and internal communicators have responded with a barrage of mental health and wellbeing communication, but should we have been focusing on creating remote-first organisational cultures instead?

Tone deaf

There have never been more ways to listen to employees. Industrialising the practice of listening to employee voice and feedback is now easy, but it is another thing entirely to properly operationalise it and act on it. Organisations can’t claim to be properly listening to employees until both of these things are in place. Until they are, internal communicators and the leadership teams we serve will remain tone deaf.

Pod off

The ‘lived experience’ of practicing internal communication is not the same for everyone who works in the industry and our individual circumstances are often very different. There has been a recent explosion in the number of internal communication podcasts where advice for practitioners, founded on the lived experience of others, is liberally shared. Should we be asking ourselves if this advice is universally applicable to all, and if for some of us it is more a case for ‘pod off’ rather than ‘pod on’?

A stitch in time

In a week of significant coronavirus related UK government announcements, it feels like we are in this for the long haul now and there is a creeping permanence in our current remote working circumstances. Internal communicators should be heeding the ministerial mantra of ‘a stitch in time saves nine’ to move away from the crisis and change communications approach of recent months towards one of continuous improvement.