My question…(Anon.)

Some internal communicators would claim that the rapid adoption of new digital channels and platforms during the pandemic has enabled them to usher in a new transparency and authenticity in how leaders communicate with employees. But has it, really? The rise of the anonymous question in these online encounters has implications for ethical internal communications practice and consequences for organisational cultures everywhere.

A stitch in time

In a week of significant coronavirus related UK government announcements, it feels like we are in this for the long haul now and there is a creeping permanence in our current remote working circumstances. Internal communicators should be heeding the ministerial mantra of ‘a stitch in time saves nine’ to move away from the crisis and change communications approach of recent months towards one of continuous improvement.

Be more Beethoven – the internal communications symphony

Are your internal communications more like the howl of a cat’s choir than the harmonies of a symphony? Are employees saying they are overloaded with irrelevant information and your data telling you that hardly anyone is receiving or acting on the important messages? If so, it’s time to ‘Be more Beethoven’ and implement a channel strategy to create an internal communications symphony.