Resources

This part of The IC Citizen website will guide you to useful information, tools and resources which I’ve either created myself, found useful or been inspired by as a professional internal communicator.

From The IC Citizen

The IC Citizen Blog

The IC Citizen Manifesto

Channel Strategy Bingo Card

Books

Making the Connections – Bill Quirke

Exploring Internal Communication – Ed. Kevin Ruck

Successful Employee Communications: A Practitioner’s Guide to Tools, Models and Best Practice for Internal Communication – Sue Dewhurst and Liam FitzPatrick

Influence – The Psychology of Persuasion – Robert B Cialdini

Open Leadership – Charlene Li

Neuroscience for Organisational Change – Hilary Scarlett

Blogs and Websites

AllthingsIC – Rachel Miller

Comma Comms – Shelby Loasby & Brad Johnson

Browning York – Sarah Browning

Horizon Comms – Dan Holden

Saskia Jones

H and H Communications

Power and Influence – Ella Minty

IC & Me – Shelby Loasby

Comms Rebel – Advita Patel

Internal Communication Ethics

Ethics In Action For Internal Communicators Skills Guide – CIPR Inside

The AVID framework for good and ethical practice – Chapter 6 Exploring Internal Communications Towards Informed Employee Voice 4th Edition – Kevin Ruck and in this article AVID framework for good internal communication

Communicating Ethical Values – Katherine Bradshaw for Institute of Internal Communication

Communicating Ethical Values Internally – Institute of Business Ethics

Inside Ethics – The Internal Communicators’ Moral Maze (CIPR Inside Webinar) – Available on the CIPR CPD database for members.

Ethics of the ‘all staff’ email – Martin Flegg (CIPR members can claim 5 CPD points for reading this)

Podcasts featuring me

Internal Comms Myth Busting – Remote Control

How to Comms It Up! – Peppermint Fish

Debating the future of Internal Communication – Peppermint Fish

Changing the Conversation – CIPR Inside

Other podcasts

The Internal Comms Podcast – Katie Macauley/ABcomm

ICology – Chuck Gose

Be a Bigger Fish – Peppermint Fish/Debbie Aurelius

Digital tools and platforms

Research and Reports

State of the Sector – Gatehouse Gallagher

Edelman Trust Barometer – Edelman

Remotely Interested – Remote workers research by Redefining Comms and Social Optic

Who’s Listening – Listening to employees/Employee Voice by PR Academy and IABC

Professional Bodies

CIPR Inside (Chartered Institute of Public Relations)

Institute of Internal Communication (IOIC)

Professional Internal Communication Competency Frameworks

Institute of Internal Communication Profession Map

Government Communications Service Competency Framework