About IC

IC is internal communication, the communication which happens inside all organisations. It’s fundamental for organisational success because good internal communication enables the achievement of business outcomes and organisational objectives.

At its core internal communication is about democratising access to information to connect employees within and to their organisation. How this happens is the interesting part and there are many ways to communicate inside organisations, some more effective than others.

About Martin Flegg and The IC Citizen

Martin Flegg Chart.PR FCIPR Dip.CIPR CIIC

Based in West Yorkshire in the United Kingdom, Martin has worked in communication roles for over 20 years and specialises in Internal Communication, Change Communication and Employee Engagement.

Martin has extensive communications experience from management and consultancy roles in central government, financial services, legal services and higher education. He is a Fellow of the Chartered Institute of Public Relations (CIPR), a Chartered PR Practitioner, a certified member of the Institute of Internal Communication (IOIC) and also a course leader, tutor and assessor for PR Academy on various CIPR qualification courses.

He was also an elected committee member and chair of the CIPR Inside committee from 2016 to 2021, the Chartered Institute of Public Relations sector group for communication practitioners working in internal communication and employee engagement.

The IC Citizen website is the place where Martin shares his thoughts, blogs, information and resources about the world of internal communication and IC Citizenship. His aim is to help increase the capability of internal communicators and the wider profession, to enable organisations to unleash the potential of great internal communication.

The IC Citizen invests in their own development and in the development of others, to give something back to the internal communications community. IC citizenship has the potential to bind us together as a powerful collective to drive the evolution of our profession towards the strategic management function it needs to become. Any internal communicator can become The IC Citizen

Martin Flegg, founder and creator of The IC Citizen

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