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The IC Citizen

Democratising Internal Communication

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Category: professionalism

Igniting change

As an internal communicator how can you ignite change in your organisation without burning the house down and creating lots of resistance to it? This starts by adopting a particular mindset in how you think about change, before you try to communicate anything about it.

Martin Flegg change, professionalism Leave a comment 16th Mar 202316th Mar 2023

Culture vulture

Urban dictionary: ‘A culture vulture is a person who adopts something from a different community and makes it their own.’ Is internal communication becoming a culture vulture?

Martin Flegg Culture, professionalism, purpose Leave a comment 22nd Feb 202322nd Feb 2023

What’s that got to do with internal communication?

It’s surprising what some people working in the internal communications profession, and organisational stakeholders, think we should have responsibility for. We should be careful what we claim ownership of, willingly or through coercion.

Martin Flegg practice, professionalism, purpose Leave a comment 6th Sep 20226th Sep 2022

Curse of Cassandra

When it comes to diminished professional confidence, The Curse of Cassandra is potentially more damaging than Imposter Syndrome. It is very easy to be ignored or overlooked in PR and internal communication, and have your ideas and views obscured by louder, more popular or branded voices, however valid your point of view or prophecy.

Martin Flegg confidence, diversity, professionalism Leave a comment 23rd May 202226th May 2022

New year, old priorities

What should the priorities for internal communicators really be in 2022? They should not be the point issues which routinely appear in the annual predictions for the profession. It’s time for us to take a step back and get back to basics, or to discover the basics if we don’t know what they are.

Martin Flegg practice, professionalism Leave a comment 1st Jan 2022

Meaningless labels

The job titles for internal communication roles are inconsistent and meaningless when it comes to seniority. This confusion puts candidates for IC job roles at a disadvantage during recruitment, creates frustration and increases the risk of mismatches between successful applicants and roles.

Martin Flegg job titles, professionalism, recruitment 3 Comments 24th May 202119th Nov 2022

Wild West

Internal communication recruitment sometimes feels like the lawless ‘Wild West’ with no agreed or universal standards for what an internal communicator is, or does, what we should know and if we should be even qualified or accredited. No wonder some recruiters don’t know what ‘good’ looks like.

Martin Flegg professionalism, recruitment 1 Comment 22nd Nov 202022nd Nov 2020

A minor reinvention

ggelf IC has had a reinvention and is now The IC Citizen. What The IC Citizen stands for isn’t a 'stupid idea'. It’s important for all of us that work in internal communication and who are serious about doing a good job and becoming better at what we do. A compass guides the way.

Martin Flegg IC Citizen, professionalism Leave a comment 9th Nov 20209th Nov 2020

The inspiration game

When did you last inspire someone? Can’t remember, or are you just too modest to admit it? To inspire is to create the hope of a better future for internal communication, for the talent we spot and the profession as a whole. With that in mind we should all set our modesty aside and become active players in the inspiration game.

Martin Flegg inspiration, professionalism Leave a comment 18th Oct 202018th Oct 2020

Power of the collective

We need to develop a better internal communications ecosystem to support our profession. An ecosystem where there is a symbiosis, co-existence and more co-operation between all the actors in it, and a little less commercial competition, so we can properly harness the power of our collective.

Martin Flegg Future of IC, practice, professionalism Leave a comment 10th Oct 202015th Oct 2020

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